Privacy Policy

Last updated: May 29, 2026

1. Information We Collect

• Account Information: Name, email address, and church name when you register.
• Content Data: Information you input to generate AI content (sermon notes, visitor details, prayer requests, etc.).
• Usage Data: How you interact with our platform, including features used and time spent.
• Payment Information: Processed by Creem (Merchant of Record). We do not store credit card details.

2. How We Use Your Information

• To provide and maintain our AI-powered church management services
• To improve and personalize your experience
• To process subscription payments and manage your account
• To send important updates about your account or our services
• To respond to your support requests

3. Data Protection

• All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• We use Supabase for secure, enterprise-grade data storage
• Your church data is never shared with third parties
• We do not use your content to train AI models

4. Third-Party Services

• Supabase: Database and authentication
• Creem: Payment processing (Merchant of Record)
• AI Content Generation (DeepSeek): We use DeepSeek AI models (deepseek-chat) to generate content such as sermons, devotionals, prayer responses, newsletters, and pastoral care plans. DeepSeek is a third-party AI service operated by DeepSeek AI. Your input data is sent to DeepSeek servers for processing. For more information, see deepseek.com

5. Cookies

We use essential cookies to maintain your session. We do not use tracking cookies or sell data to advertisers.

6. Your Rights

• Access your personal data at any time
• Request correction or deletion of your data
• Export your data in a portable format
• Opt out of non-essential communications

7. Data Retention

We retain your data while your account is active. Upon deletion, personal data is removed within 30 days.

8. Children's Privacy

ShepherdAI is not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes

We may update this policy. Material changes will be notified via email or platform notification.

10. Contact

Questions? Contact us at: support@shepherdaitech.com